.voice-eyebrow {
  font-size: 11px;
  letter-spacing: 0.14em;
  font-weight: 700;
  color: var(--gum);
  margin-bottom: 8px;
}
.voice-card {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 22px;
  display: grid;
  gap: 14px;
  min-width: 0;
}
.voice-kpis {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 14px;
}
.voice-kpis strong {
  font-size: 29px;
  letter-spacing: -0.03em;
}
.voice-kpis .voice-card {
  gap: 5px;
}
.voice-log-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr);
  gap: 18px;
  align-items: start;
}
.voice-table-head,
.voice-detail-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}
.voice-table-head h2,
.voice-detail-head h2 {
  font-size: 18px;
}
.outcome {
  border-radius: 20px;
  background: var(--paper);
  color: var(--ink-soft);
  padding: 4px 10px;
  font-size: 12px;
  font-weight: 600;
  white-space: nowrap;
  display: inline-block;
}
.outcome-booked,
.outcome-message_taken {
  background: var(--gum-soft);
  color: var(--gum);
}
.outcome-emergency,
.outcome-failed {
  background: var(--brick-soft);
  color: var(--brick);
}
.outcome-abandoned {
  background: var(--amber-soft);
  color: var(--amber);
}
.voice-summary {
  padding: 18px;
  border-radius: 10px;
  background: var(--paper);
  display: grid;
  gap: 8px;
}
.voice-summary h3 {
  font-size: 14px;
}
.voice-summary p {
  white-space: pre-wrap;
}
.voice-transcript {
  display: grid;
  gap: 12px;
  max-height: 400px;
  overflow: auto;
}
.utterance {
  padding: 12px 15px;
  border-radius: 12px;
  background: var(--paper);
  max-width: 95%;
  white-space: pre-wrap;
}
.utterance-agent {
  background: var(--gum-soft);
  justify-self: end;
}
.utterance-user {
  justify-self: start;
}
.voice-action-list {
  padding-left: 20px;
  margin: 0;
  display: grid;
  gap: 14px;
}
.voice-action-list li > div {
  display: flex;
  justify-content: space-between;
  gap: 10px;
}
.voice-action-list pre {
  font:
    12px/1.6 ui-monospace,
    monospace;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  padding: 10px;
  background: var(--paper);
  border-radius: 6px;
  max-height: 180px;
  overflow: auto;
}
.voice-live-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 0.8fr);
  gap: 28px;
  align-items: start;
}
.voice-call-room {
  display: grid;
  justify-items: center;
  gap: 15px;
  padding: 20px 0;
}
.voice-call-room > h2 {
  text-align: center;
  letter-spacing: -0.025em;
}
.voice-live-actions {
  padding: 20px;
  border: 1px solid var(--line);
  border-radius: 12px;
  display: grid;
  gap: 14px;
  background: var(--paper);
  min-height: 240px;
}
.voice-live-actions h3 {
  font-size: 16px;
}
.live-action {
  display: flex;
  gap: 10px;
}
.live-action > span {
  color: var(--gum);
  font-size: 18px;
}
.live-action strong {
  text-transform: capitalize;
  font-size: 14px;
}
.voice-orb {
  width: 106px;
  height: 106px;
  border-radius: 50%;
  background: radial-gradient(circle at 35% 25%, #b9ead5, #418770 65%, #255b4e);
  color: white;
  box-shadow: 0 0 0 12px var(--gum-soft);
  display: grid;
  place-items: center;
  margin: 14px 0;
}
.voice-orb span {
  font-size: 54px;
  font-family: serif;
}
.voice-test-panel {
  display: grid;
  gap: 16px;
  width: 100%;
}
.voice-notice {
  font-size: 12px;
  background: var(--amber-soft);
  color: var(--ink-soft);
  padding: 12px;
  border-radius: 8px;
}
.voice-session-status {
  color: var(--ink-soft);
  font-size: 13px;
  text-align: center;
}
.voice-turn {
  display: flex;
  gap: 8px;
}
.voice-turn input {
  flex: 1;
  min-width: 0;
}
.voice-booking-box {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
  border-top: 1px solid var(--line);
  padding-top: 18px;
}
.voice-booking-box h3,
.voice-booking-box p,
.voice-booking-box select,
.voice-booking-box button {
  grid-column: 1/-1;
}
.voice-booking-box h3 {
  font-size: 16px;
}
.voice-form {
  display: grid;
  gap: 16px;
  max-width: 840px;
}
.voice-field {
  display: grid;
  gap: 7px;
  font-size: 13px;
  font-weight: 600;
  min-width: 0;
}
.voice-field input,
.voice-field textarea,
.voice-field select {
  font-weight: 400;
  width: 100%;
}
.voice-field textarea {
  min-height: 90px;
}
.voice-form > button {
  justify-self: start;
}
.voice-card details {
  border-top: 1px solid var(--line);
  padding-top: 12px;
}
.voice-card summary {
  cursor: pointer;
  font-weight: 600;
}
.voice-card audio {
  width: 100%;
}
@media (max-width: 1100px) {
  .voice-log-grid {
    grid-template-columns: 1fr;
  }
  .voice-kpis {
    grid-template-columns: 1fr 1fr;
  }
}
@media (max-width: 650px) {
  .voice-live-grid {
    grid-template-columns: 1fr;
  }
  .voice-card {
    padding: 17px;
  }
  .voice-kpis {
    gap: 9px;
  }
  .voice-kpis strong {
    font-size: 24px;
  }
  .voice-booking-box {
    grid-template-columns: 1fr;
  }
  .voice-kpis .voice-card {
    padding: 14px;
  }
  .voice-form .row {
    display: grid;
    grid-template-columns: 1fr;
  }
  .voice-turn {
    flex-wrap: wrap;
  }
  .voice-turn input {
    width: 100%;
    flex-basis: 100%;
  }
}
